Your Privacy Is Our Responsibility
bde77 places the highest importance on protecting your personal information. This policy explains how we collect, use, and store your data.
Introduction and Scope
bde77 ("we", "us") is a trusted online casino and betting platform in Bangladesh. By using our website bde77.cam, you are considered to have accepted the terms described in this privacy policy ("Policy"). This policy applies to all our services, mobile interface, and customer support channels.
We believe you should have full control over your personal information. That is why we are transparent about what data is collected, how it is used, and when it may be shared with third parties. Please read this policy carefully, and if you have any questions, contact our support team.
1 What Information We Collect
1.1 Registration Information
When you create an account at bde77, you are required to provide the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Mobile number and email address
- Username and password
- Preferred payment method details (e.g., bKash, Nagad, Rocket number)
1.2 Automatically Collected Information
When you visit our website, the following information may be collected automatically:
- IP address and device type
- Browser type and operating system
- Session duration and browsing activity
- Data collected through cookies and similar tracking technologies
- Transaction history and gaming activity
1.3 Identity Verification Information (KYC)
In certain situations (such as exceeding withdrawal limits or during account verification), we may request the following documents:
- Copy of National Identity Card (NID) or passport
- Proof of current address
- Documents verifying ownership of the payment method
This information is used solely for the verification process and is stored with the highest level of security.
1.4 Information from Customer Service
When you seek assistance through our live chat or email, the messages you provide, account-related queries, and issue descriptions may be stored. This information is used to improve service quality and for dispute resolution.
2 How Your Information Is Used
bde77 uses your personal information for the following purposes:
- Account Management: To create, verify, and keep your account secure.
- Transaction Processing: To correctly complete deposit and withdrawal requests. Our minimum deposit is ৳200 and minimum withdrawal is ৳800.
- Customer Support: To provide effective assistance 24/7 via live chat in Bengali.
- Security and Fraud Prevention: To detect and prevent unauthorized access, suspicious activity, or financial fraud.
- Age Verification: To ensure the platform is used only by those aged 21 or above.
- Service Improvement: To improve user experience, gaming offerings, and platform performance.
- Legal Compliance: To comply with applicable laws and regulations.
- Personalized Experience: To display relevant bonuses and offers based on your preferences.
3 Sharing Information with Third Parties
3.1 When Information Is Shared
bde77 never sells your personal information or discloses it to third parties without authorization. However, information may be shared in the following limited situations:
- Payment Processors: Necessary information is shared with payment service providers such as bKash, Nagad, and Rocket to complete transactions.
- Technology Partners: Trusted service providers who assist with the technical operation of the site, working under strict confidentiality agreements.
- Legal Authorities: Information may be provided to relevant authorities based on a court order or legal requirement.
- Fraud Prevention Agencies: In cases involving investigation of suspicious activity or financial crimes.
3.2 International Data Transfers
Some of our technology infrastructure may be hosted on servers located outside Bangladesh. In such cases, we ensure that international-standard data protection measures are maintained and your information is always secured through SSL encryption.
4 Cookies and Tracking Technologies
4.1 What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. bde77 uses the following types of cookies:
- Essential Cookies: To maintain basic site functions such as login sessions and security.
- Functional Cookies: To remember your preferences such as language or gaming settings.
- Analytics Cookies: To understand site usage and improve services.
You can manage cookies by changing your browser settings. Please note that disabling certain cookies may cause some features of the site to not work properly.
5 Data Security Measures
5.1 Technical Security
bde77 uses industry-standard technology to keep your information secure:
- SSL (Secure Sockets Layer) encryption — all data transmissions are encrypted
- Firewall and intrusion detection systems
- Password hashing and secure storage
- Regular security audits and vulnerability testing
5.2 Organizational Security
Alongside technical security, we also ensure organizational security measures:
- Only authorized personnel can access personal information
- Regular staff training on privacy and data protection
- Strict access control policies and audit logs
- A rapid response plan in case of a data breach
6 Data Retention Period
We retain your information only for as long as necessary to fulfill the relevant purpose or to comply with legal obligations. Retention periods for specific cases:
- Account Information: For the duration the account is active and for a specified period after closure if required by law.
- Transaction Records: For a defined period required for financial audits and legal obligations.
- KYC Documents: Stored securely after verification and deleted after a set period if no longer required by law.
- Customer Service Communications: Retained for a limited period for quality control and dispute resolution.
When information is no longer needed, we securely delete or anonymize it so that individuals can no longer be identified.
7 Your Rights and Options
7.1 Data Rights
As a user of our platform, you have the following rights:
- Right of Access: The right to view the information we hold about you.
- Right of Rectification: The right to request correction of inaccurate or outdated information.
- Right of Erasure: The right to request deletion of your information in certain circumstances (subject to legal obligations).
- Right to Object to Processing: The right to object to the processing of your information for specific purposes.
- Right to Portability: The right to receive your information in a structured format in certain circumstances.
7.2 How to Exercise Your Rights
To exercise any of the above rights, contact us via our 24/7 live chat or write to our support email. We will verify your request and respond in a timely manner. For security purposes, your identity may need to be verified.
There is generally no fee for requests, however an administrative charge may apply for unreasonable or repetitive requests.
8 Protection of Minors
bde77 is an adults-only platform — it is intended for those aged 21 and above only. We actively prevent registration by minors and take the following steps:
- Date of birth is verified at the time of registration.
- Additional proof of age is requested in cases of suspicion.
- If a minor is identified, the account is immediately closed.
We do not knowingly collect information from anyone under the age of 21. If such information is accidentally collected, it will be deleted immediately. Parents and guardians are requested to keep children away from accessing this platform.
9 Policy Changes and Updates
bde77 reserves the right to update this privacy policy from time to time. If any significant changes are made, we will:
- Display a prominent notice on the website.
- Notify registered users via email.
- Update the "Last Updated" date at the top of the policy.
Continued use of the site after changes are made will be considered acceptance of the new policy. We therefore recommend reviewing this policy regularly.
10 Contact Us
If you have any questions, comments, or complaints about this privacy policy, or if you wish to exercise any rights regarding your information, please contact us:
Email: [email protected]
Live Chat: 24/7 support in Bengali — contact us directly through the live chat button on our website
We generally aim to respond to your request within business days. Complex requests may take longer, but we will keep you informed throughout.
Read our other policies to learn more
Visit the pages below for a full understanding of your rights and responsibilities.